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Our Work

Brands we've
engineered on Shopify.

D2C brands across India, the UK, and global markets — platform builds, custom apps, integrations, and the growth work layered on top.

Read a case study ↓
Real results
2 stores
built & maintained · Obeetee
2.7×
Meta ROAS improvement · The Last Ape
+41%
mobile conversion · The Basics Woman
22 hrs
weekly ops automated · Motodrift
Read these critically

What a real result claim should include.

Every agency case study is written by the party with the most to gain from a generous reading — ours included. These are the five things worth checking before you believe any number on this page, or on anyone else's.

01

The baseline it moved from

A lift from 0.4% to 0.8% and a lift from 3% to 6% are both "double" and mean entirely different things. A percentage without its starting point is decoration.

02

How the metric was measured

Checkout conversion is not site-wide conversion. Platform-reported ROAS is not revenue in Shopify. The definition changes the size of the claim.

03

The time window

Long enough to survive a seasonal peak or a single viral week. A fortnight of good numbers is weather, not climate.

04

What else changed

New creative, a product launch, a price change, a funding round. An honest case study names the confounders instead of hoping you assume there were none.

05

The mechanism

Does the described change have a credible path to the described outcome, and is the effect size proportionate? Component-level work attributes cleanly. Full rebuilds do not.

06

What is missing entirely

Catalogue re-architecture, app removal, documentation, and sync fixes rarely produce a headline percentage — and they are often what decides whether the store is healthy in three years.

Engagement types

Five kinds of work, proving five different things.

These are not equally easy to attribute. Match the engagement type to the decision you are actually making — a rebuild study proves delivery capability, a single-component study proves cause and effect.

Full store builds

The Last Ape, World of Toji, Golden Tounge, Anantham Silks

Zero-to-live and ground-up rebuilds — theme architecture, catalogue modelling, checkout, tracking, and launch. The clearest before/after, but also the hardest to attribute cleanly, because everything changed at once.

Custom component work

The Basics Woman, WUD Homes

Building the specific pieces a stock theme cannot handle — size and fit systems, material and dimension modules, configurators — on a store that otherwise stays put. The cleanest attribution of any engagement type, because one thing changed.

Engineering & operations

Motodrift, Furnishka

Catalogue automation, feed engineering, GraphQL and API work, ERP and ops integration. Measured in hours removed and error rates, not conversion rate — a different kind of result claim, and a more durable one.

Multi-store & international

Obeetee

Separate storefronts per market, multi-domain and multi-currency setups — where each market is deliberately run on its own terms rather than compromised into a single shared store.

Ongoing retainer

Indian Herbs

Maintenance, CRO, and SEO run continuously rather than as a project. Results compound slowly and are the hardest to present as a headline number, which is exactly why they are worth reading closely.

Questions

Reading our case studies — answered.

What should a credible agency result claim actually include?

Five things: the metric and how it was measured, the baseline it moved from, the time window, what specifically changed, and what else was happening at the same time. "+41% mobile conversion" is only meaningful alongside the starting rate, the period compared, and the fact that a set of custom components shipped in between. A number with none of that attached is decoration, and you should read it as decoration.

Why do some of these case studies not lead with a revenue number?

Because for some engagements revenue is the wrong measure or an unattributable one. Removing 22 hours a week of manual catalogue work has a real and checkable value; converting it into an invented revenue figure would be a guess dressed as data. Where the honest headline is time saved, error rate, or launch speed, that is what we publish, rather than reverse-engineering a revenue claim.

What kinds of engagements are represented on this page?

Five broad types: full store builds, custom component work on an existing store, engineering and operations automation, multi-store and international infrastructure, and ongoing retainers covering maintenance, CRO, and SEO. They are not equally easy to prove — a single-component change attributes cleanly, a full rebuild does not, because everything moved at once. The case studies say which is which.

How do I know an agency actually caused the result?

You often cannot know it with certainty, and any agency claiming otherwise is overstating. What you can check is whether the mechanism is plausible and specific: does the described change logically produce the described metric, was the measurement window long enough to survive seasonality, and does the agency name the other factors at play? Ask directly what else changed in that period. An honest answer usually exists and is usually mentioned.

Will results like these transfer to my brand?

Partially, and the transferable part is the mechanism rather than the number. If a fit-and-sizing system lifted mobile conversion for a fashion brand, the reusable insight is that fit uncertainty was suppressing conversion — not that you should expect the same percentage. Your baseline, traffic mix, price point, and category all change the size of the effect. Treat published percentages as evidence a lever exists, not as a forecast.

How long before an engagement shows results?

Technical and tracking fixes surface within weeks because they are usually correcting something that was measurably broken. CRO and retention improvements compound over two to three months, since you need enough sessions and orders for a change to be readable. Store builds and migrations are judged on the quarter after launch, not the launch week. Anyone promising a specific percentage on a specific date is guessing.

Can we speak to a reference before signing?

Yes. We would rather you talk to someone we have worked with than take a case study at face value — the useful questions are about how we behaved when something went wrong, not whether the launch went well. Tell us which engagement type is closest to yours and we will connect you with the most relevant client.

Behind the work

The capabilities these case studies came from.

Every engagement above draws on one or more of six pillars. Most start with an audit and end up spanning three.

Looking for work in your category? Browse by industry. Moving onto Shopify from another platform? See migrations.

Guide

How to read an agency case study — and what these ones do and don't prove

This page is a case-study index, so it is worth being explicit about what a case study can and cannot tell you. It can show whether an agency has shipped work at your scale, in your kind of problem, and whether they describe that work in operational detail or in adjectives. It cannot, on its own, prove that they caused the outcome — attribution in ecommerce is genuinely hard, and any agency claiming a clean causal split on a full rebuild is inventing one.

What follows is the framework we would use if we were on your side of the table: what makes a result claim checkable, where attribution breaks down, which engagement types prove what, and the questions worth asking us about anything published here.

How to read an agency case study critically

Agency case studies are marketing documents written by the party with the most to gain from your reading them generously. That does not make them useless — it means you read them like a hiring manager reads a CV, checking for specificity rather than enthusiasm. The signals that matter are whether the problem is described in operational detail, whether the work is described concretely enough that an engineer could sketch it, whether the result carries a baseline and a time window, and whether anything is admitted to have gone wrong. A study that reads as a smooth arc from problem to triumph with no friction anywhere has been edited into fiction. Real projects have a moment where something broke, and the honest ones mention it.

What a credible result claim contains

Five components make a number checkable. The metric, stated precisely enough to know what was counted — checkout conversion is not the same as site-wide conversion, and platform-reported ROAS is not the same as revenue in Shopify. The baseline it moved from, because a lift from 0.4% to 0.8% and a lift from 3% to 6% are both "double" and mean entirely different things. The time window, long enough to survive a seasonal spike. The specific change that was made. And the context — what else moved in that period, including ad spend, product launches, and price changes. When a case study on this site cites a number, that framing sits alongside it. When we cannot frame a number honestly, we do not publish the number.

Percentages without baselines are decoration

The most common way an ecommerce result claim misleads without technically lying is by omitting the starting point. A 300% increase in conversion rate sounds transformative and is trivially achievable from a broken baseline — a store with a genuinely misconfigured checkout can produce that number by fixing one bug, which is good work but a very different claim from tripling an already-healthy rate. The same applies to ROAS multiples on tiny spend, revenue growth on a base of near zero, and traffic increases driven by branded search after a funding announcement. Ask for the absolute numbers. Most agencies will share them under NDA, and the ones that refuse are usually protecting the story rather than the client.

Attribution: what the agency actually caused

Attribution is the hardest honest problem in agency work. A store rebuild changes design, speed, information architecture, checkout, and tracking simultaneously, often alongside new creative and a shifted media mix. When conversion improves, no one can decompose that cleanly, and any agency presenting a precise causal split is inventing it. The practical standard is mechanism plausibility: does the described change have a credible path to the described outcome, and is the effect size proportionate to the intervention? A single component that removes a specific purchase objection producing a double-digit lift in that funnel step is plausible. The same component being credited with doubling total revenue is not. Component-level work attributes far more cleanly than full rebuilds, which is one reason it is worth reading those studies most closely.

The kinds of engagement represented here

This page mixes five engagement types, and they prove different things. Full store builds and rebuilds show whether an agency can take a brand from nothing, or from a broken platform, to a working commercial operation — strong evidence of delivery capability, weak evidence of any single causal claim. Custom component work on an otherwise unchanged store is the cleanest evidence available, because one variable moved. Engineering and operations work is measured in hours removed, error rates, and feed accuracy rather than conversion. Multi-store and international builds are infrastructure problems where the win is that fragmentation stopped costing money. Ongoing retainers compound quietly and rarely produce a dramatic headline. Match the engagement type to the decision you are making.

Why the best work sometimes has no headline number

Some of the highest-value work an engineering partner does is invisible in a metrics dashboard. Rebuilding a catalogue data model so a brand can add a product category without a developer. Removing eleven apps that each injected a script into every page. Replacing a nightly CSV sync with a real-time API so oversells stop. Documenting a build so the next agency, or the client's own hire, can pick it up. None of these produce a satisfying percentage, and all of them determine whether the store is still healthy in three years. When you evaluate case studies, notice whether an agency ever talks about work like this. If every study on their site ends in a conversion percentage, they are optimising for the pitch rather than the platform.

What to ask us about anything on this page

For any case study here, these questions are fair and we will answer them: what was the baseline number, what was the measurement period, what else changed during it, what did the engagement cost in the order of magnitude, what took longer than planned, and what would we do differently now. We will also tell you where a result is partly attributable to something outside our work — a product launch, a funding round, a seasonal peak — because you will find out anyway and it costs us more to have hidden it. If a question cannot be answered because of a confidentiality agreement, we will say that plainly rather than deflect.

Comparing two agencies from their case studies

When you are choosing between shortlisted agencies, compare structure rather than headline numbers, because headline numbers are selected by the author. Look at how many studies describe a technical mechanism versus an outcome only. Look at whether the same client appears across multiple engagements over years, which is the strongest signal on any agency site — clients who stay are voting with renewals. Look at whether the work spans your kind of problem or only adjacent-sounding ones. Look for any admission of a constraint, a trade-off, or a mistake. Then ask each agency the same three technical questions about your store and compare the specificity of the answers. Case studies get you to a shortlist; the conversation decides it.

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